Terms & Conditions

  • TERMS OF SERVICE
    These Terms of Use ("Terms", "Terms of Use") constitute a legally binding agreement (the “Agreement”) between you and Talyaa ("us", "we", or "our") governing your use of Talyaa mobile application, website and technology Application (collectively the "Talyaa") Please read these Terms of Use carefully before using our Talyaa mobile application, website and technology Application (the "Talyaa"). Your access to and use of the Talyaa is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Talyaa. By accessing or using the Talyaa you agree to be bound and accept these Terms. IF YOU DISAGREE WITH ANY PART OF THE TERMS THEN YOU MAY NOT USE OR ACCESS THE TALYAA APPLICATION.
  • THE TALYAA APPLICATION
    TALYAA is an Internet-based application that provides transport services for users to implement and facilitate the dispatch process. The application aims to save time and provide the best prices for users, as well as services and other benefits related to transportation and safe navigation. In addition, the application will facilitate the process of finding customers for drivers, which increases the financial return by reducing the costs of regular maintenance of fuel, so drivers will work for fewer hours, which helps to reduce the congestion in peak hours.
  • USE OF TALYAA APPLICATION
    In order to use most aspects of the Talyaa, you must register for and maintain an active personal User account (“Account”). You must be at least 13 years of age to obtain an Account. Account registration requires you to submit to Talyaa certain personal information, such as your name, address, mobile phone number, gender and age. You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date Account information may result in your inability to access and use the Talyaa, including your ability to
  • CHARGES AND PAYMENTS
    As a User, you agree to pay any amounts charged by Talyaa (the “Talyaa Fee”) (if applicable in your jurisdiction) and amounts charged by Drivers for providing Services to you (“Charges”). After you have received Services from a Drivers, Talyaa: (i) may facilitate your payment of the applicable Charges on behalf of the Drivers as such Drivers’s limited payment collection agent and (ii) may collect any applicable Talyaa Fee directly from you or, in the case of a cash payment, from the relevant Drivers. Payment of the Charges and Talyaa Fee in the above manner shall in all cases be considered the same as payment made directly by you to the Drivers or to Talyaa, as applicable. Charges and Talyaa Fees will be inclusive of applicable taxes where required by law All Charges and Talyaa Fees are due immediately and payment will be facilitated by Talyaa using the preferred payment method designated in your Account, after which Talyaa or a Drivers, as applicable, will send you a receipt in the booking history. If your primary Account payment method is determined to be expired, invalid or otherwise not able to be charged, you agree that Talyaa may, on its own behalf, and as the Drivers’s limited payment collection agent, use a secondary payment method in your Account, if available.
  • REPAIR OR CLEANING FEES
    You shall be responsible for the cost of for damage to, or necessary cleaning of, Drivers vehicles and property resulting from use of the Talyaa under your Account in excess of normal “wear and tear” damages and necessary cleaning (“Repair or Cleaning”). In the event that a Drivers reports the need for Repair or Cleaning, and such Repair or Cleaning request is verified by Talyaa in Talyaa’s reasonable discretion, Talyaa reserves the right to facilitate payment for the reasonable cost of such Repair or Cleaning on behalf of the Drivers using any of your payment methods. Such amounts will be transferred by Talyaa to the applicable Drivers and are non-refundable
  • RESTRICTED ACTIVITIES
    With respect to your use of the Talyaa and your participation in the Services, you agree that you will not: (i) impersonate any person or entity (ii) stalk, threaten, or otherwise harass any person (including other Users making simultaneous use of the Service), or carry any weapons (iii) violate any law, statute, rule, permit, ordinance or regulation (iv) interfere with or disrupt the Services or the Talyaa Application or the servers or networks connected to the Talyaa (v) post information or interact on the Talyaa or with respect to Services in a manner which is false, inaccurate, misleading (directly or by omission or failure to update information), defamatory, libelous, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, or illegal (vi) use narcotics or alcohol (vii) No smoking inside the car
  • Collection information

    Information We Collect Through Your Use of Our Services

    While using Talyaa Services, we collect personal information (i.e. information that could be used to contact you directly such as full name, postal address, phone number) (“Personal Information”) and demographic information (i.e. information that you submit, or that we collect, that is not personal information; this may include, but is not limited to, post code, hometown, gender, username, device information, including the type of mobile device you use, a unique device identifier (for example, your device's IMEI number, the MAC address of the device's wireless network interface, or the mobile phone number used by the device), mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting, device location, IP address, SMS data, transaction information, age/ birth date, browsing history information, searching history information, and registration history information) (“Demographic Information” and, together with Personal Information, “Personal Data”).

    Talyaa also uses GPS technology to determine your current location. Some of our location-enabled Services require your personal data for the feature to work. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose

  • OTHER PROVISIONS
    Choice of Law This Agreement is governed by and construed in accordance with the laws of the jurisdiction in which the relevant Affiliate is incorporated, without giving effect to any conflict of law principles, except as may be otherwise provided in supplemental terms applicable to your region. Claims of Copyright Infringement Claims of copyright infringement should be sent to Talyaa at info@talyaa.com. Notice Talyaa may give notice by means of a general notice on the Talyaa Application, electronic mail to your email address in your Account, or by written communication sent to your address as set forth in your Account. You may give notice to Talyaa by written communication to Talyaa's email address at info@talyaa.com.
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